As a part of an enterprise ServiceNow Platform IT team, the Senior Integration Solution Architect is expected to be a highly experienced technologist with technical breadth and depth coupled with strong communication skills to drive our technology strategy and vision. Specifically, you will serve as the technical subject matter expert in the ServiceNow Platform technologies such as ITSM, ITOM (Discovery and Orchestration), ITBM, GRC, Portal, Mobile, InfoSec ServiceNow modules (VRM, Security Incident Response) and other modules. You will play a key role leading deep architecture and design discussions on solution development to support our continuous deployment pipeline across technology stacks and cloud integrations to a large and growing user community on our ServiceNow platform.
Solid experience in RDBMS design (PL/SQL, MySQL, SQL Server)
Proficient in the knowledge of CMDBs and Discovery tools
Expert in IT Asset Management lifecycle processes (hardware and software) and Change and Configuration Management processes
Strong knowledge in ServiceNow scripting languages (XML, Angular, JavaScript, etc.)
Experience designing key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, etc.
Understanding of network topology, application architecture, and database architecture
Detail oriented with strong analytical, problem-solving, and debugging skills
Ability to convey technical and conceptual ideas to non-technical personnel
Strong innovation and collaboration skills
Excellent written and verbal communication skills
Strong relationship-building skills with key stakeholders
Bachelor’s Degree in Computer Science, Information Systems, Engineering, or equivalent experience
10+ years of experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems
Well-versed in modern web technologies and cloud computing architecture for SaaS, PaaS, multi-tenancy, and automation
ServiceNow platform development experience
ITIL Certification
ServiceNow Administration Certification (minimum requirement)
Expertise in ITSM, ITOM (Discovery and Orchestration), ITBM, GRC, Service Portal, Mobile, and InfoSec ServiceNow modules (VRM, Security Incident Response)